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* [[Guiding Principles]]
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* [[Contributors: Jen Freeman]]
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* [[Contributors: Christopher Jones]]
* [[Contributors: Daniel Lindenberger]]
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2022-05-16T10:38:32Z
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== Welcome to {{SITENAME}}! ==
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Note that we're still working on overall structure. These pages are an attempt to migrate in some of the content and structure created so far.
* [[Guiding Principles]]
* [[Organizational Components]]
== Contributors ==
* [[Contributors: Suzanne Courson]]
* [[Contributors: Jen Freeman]]
* [[Contributors: Altaira Hatton]]
* [[Contributors: Christopher Jones]]
* [[Contributors: Daniel Lindenberger]]
* [[Contributors: Tracy Wilcox]]
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2023-02-08T12:03:12Z
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__NOTOC__
== Welcome to {{SITENAME}}! ==
This site is under early construction.
== Initial Pages ==
Note that we're still working on overall structure. These pages are an attempt to migrate in some of the content and structure created so far.
* [[Guiding Principles]]
* [[Organizational Components]]
* [[Resources]]
== Contributors ==
* [[Contributors: Suzanne Courson]]
* [[Contributors: Jen Freeman]]
* [[Contributors: Altaira Hatton]]
* [[Contributors: Christopher Jones]]
* [[Contributors: Daniel Lindenberger]]
* [[Contributors: Tracy Wilcox]]
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2023-02-08T21:26:47Z
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/* Initial Pages */
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__NOTOC__
== Welcome to {{SITENAME}}! ==
This site is under early construction.
== Initial Pages ==
Note that we're still working on overall structure. These pages are an attempt to migrate in some of the content and structure created so far.
* [[Guiding Principles]]
* [[Organizational Components]]
* [[Threat Spectrum]]
* [[Resources]]
== Contributors ==
* [[Contributors: Suzanne Courson]]
* [[Contributors: Jen Freeman]]
* [[Contributors: Altaira Hatton]]
* [[Contributors: Christopher Jones]]
* [[Contributors: Daniel Lindenberger]]
* [[Contributors: Tracy Wilcox]]
=== For the Aid Craft team ===
Thanks to Miraheze for supporting this wiki.
Need help? No problem! We will help you with your wiki as needed. To start, try checking out these helpful links:
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2023-02-08T21:30:44Z
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__NOTOC__
== Welcome to {{SITENAME}}! ==
This site is under early construction.
== Initial Pages ==
Note that we're still working on overall structure. These pages are an attempt to migrate in some of the content and structure created so far.
* [[Guiding Principles]]
* [[Organizational Components]]
* [[Member Risk Factors]]
* [[Resources]]
== Contributors ==
* [[Contributors: Suzanne Courson]]
* [[Contributors: Jen Freeman]]
* [[Contributors: Altaira Hatton]]
* [[Contributors: Christopher Jones]]
* [[Contributors: Daniel Lindenberger]]
* [[Contributors: Tracy Wilcox]]
=== For the Aid Craft team ===
Thanks to Miraheze for supporting this wiki.
Need help? No problem! We will help you with your wiki as needed. To start, try checking out these helpful links:
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==== I still don't understand X! ====
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Guiding Principles
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2022-05-16T10:14:47Z
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= Guiding Principles =
== An “Onion” Approach to Relief ==
There are a wide range of activities that encompass relief work, and it’s important for a GCR to constantly assess which it is able to engage with properly, always prioritizing those of highest impact that can be properly carried out.
As an example, providing useful information to the public around ways to help can be done early while at the same time preparing for proper on-the-ground evacuation support.
By engaging professionally and well with each layer as possible, the organization can build credibility and momentum, which is critical to increase in effectiveness and capability.
A first draft outline of areas of relief work that can be undertaken is here, with the goal of this guide including a detailed section on each, including a rubric for assessing readiness to engage in each.
Just as the activities to be undertaken range in difficulty and impact, so too do the requirements for carrying them out.
A first draft of definitions for various necessary organizational aspects is here.
== First Responder ==
Help where possible to do so well, step aside and support as any organizations arrive who can do so better.
A Grassroots Crisis Response should function as a first responder, rendering whatever aid can be responsibly given while awaiting the arrival of existing, established organizations that are better equipped for relief efforts. There should be a continual assessment of which elements of the relief ecosystem are currently effectively engaged in the area, and a handoff of responsibility to other organizations as they arrive. Where feasible, the GCR can then transfer volunteers, resources and other assets to the appropriate relief organization, or redeploy them to continue rendering aid not yet better provided by another organization.
==Understand the Relief Ecosystem At Play==
In order to know where / when to either cease a certain activity or to redirect volunteers and resources to support other organizations with more experience and effectiveness, it’s important to know who is involved in the current crisis and how they operate. This helps ensure that your organization doesn’t take on resources better allocated elsewhere, or take on activities that others are already doing well.
[As an example, here are some vetted elements of the relief ecosystem currently engaged in Ukraine]
==Find your Better Successor / Find Advisors==
The people who come together first will have the passion to make an organization, and to grow it. But it’s critical for each person in a role where some combination of expertise and experience are needed to at minimum find the right circle of advisors with knowledge that they will listen to, or if possible seek someone trusted by leadership with more experience and expertise to replace them. As membership grows, this may happen a few times for key roles.
==Bridge Between Operators and Administrators==
Active members of an organization of this sort are likely to fall into one of two broad categories
===Operators===
These members tend to be actively involved in-theatre, or directly supporting those in-theatre, and often have strong related background and skills: combat, hands-on humanitarian aid, embedded journalism etc. These are the people with experience & some understanding of the realities in providing relief.
===Administrators===
Administrators have experience in various domains necessary to the organization such as finance, law, IT, public relations and more, but often don’t have experience in relief work, particularly in the stresses and concerns of those on the ground directly providing relief.
The orientation, framing, language and priorities of these two groups can often be at odds. While both are focused on effectively providing relief, operators’ concerns tend to be more related to the immediate needs for effective relief work, and administrator’s concerns tend to be more related to policy, procedure, and ensuring the organization as a whole is operating safely, efficiently, and functionally.
These different orientations are a natural source of conflict, particularly as the organization is new and figuring itself out.
As an example, an operator welcoming a new evacuation driver on the ground may be primarily concerned with ensuring adequate resources are in place and prioritized to get that driver active as quickly as possible, where an administrator may be more concerned with ensuring the processes for securing those resources are functional and follow best practices.
Helping all active members understand these differences in orientation and the conflicts they cause is critical.
There are some people who bridge well between the Operator and Administrator groups, understanding the needs & concerns of both. Identify these people and have them help serve as liaisons / translators between these groups.
==Ensure Readiness before Engaging==
For each activity the organization chooses to undertake, it’s critical to confirm readiness before proceeding. This can be infuriating when there is urgent and high need for your work, but reaching the “MVP” checklist for a given activity helps ensure that the activity doesn’t do more harm than good by:
* Promising aid you aren’t yet able to deliver, which can put people at risk and erodes trust in the organization.
* Not understanding the circumstances and being prepared, accidentally doing more harm than good
* Damaging your organization’s new reputation, making it harder to be trusted by the vulnerable population being served, potential members, and any partners and sponsors.
[[Readiness Matrix]]
==Choose Your Priorities==
Do less well, rather than lots poorly.
As a GCR expands, it can take on a wider scope of activities, but always be clear on which activities are being taken on, and ensure that they are being done properly before adding more to the mix.
==Leadership and Advisors==
As a disaster requiring a GCR begins, those first jumping in and pulling in resources and members from their own networks, through social media and other approaches will likely be highly passionate about the cause, but need to factor the following in to act effectively and responsibly:
===Relief Work Experience===
Ensure there’s experienced guidance for any given type of relief work before taking that type of work on.
Experience in leading relief efforts is critical, and often the need for it can seem unclear to those first on the ground.
Russia’s invasion of Ukraine provides a good example, where the need to help evacuees move from more dangerous to less dangerous areas, and to cross the border is clear and seems straightforward. A lack of experience can lead an organization to conclude that crowdsourcing drivers through a wide call and organizing them as quickly as possible to begin moving people is the best approach. This seems clear, intuitive and obvious.
Experienced leadership can help the GCR understand the challenges involved not at first obvious to those new to relief work: from trafficking to threat and risk assessment, the mistakes a fledgling organization can make can be deadly - the equivalent of charging through a minefield to try to save someone on the other side.
===Direct Involvement in the Crisis===
Making hard but correct decisions is difficult when leadership is directly involved in the crisis. (Leadership can’t be a client)
For the same reason that a Doctor is not allowed to operate on a family member, or a paramedic to respond to a call that’s for their loved ones, it’s important for those making key operational decisions to at best not have direct involvement in the crisis, but at minimum to have and follow some checks and balances to ensure that they make well thought out decisions that aren’t compromised by the stress and emotions that are unavoidable when your community and family are under direct threat.
===Have a Board of Directors===
By whatever name, having a group of people with established decision making practices, adequate coverage of key areas of knowledge and experience, and a sufficient membership who are not personally invested in the current crisis is the minimum required to have responsible decision making to occur. This group should include the team leads of each key team to ensure each team’s needs, concerns and considerations are taken into account.
==Always Advertise your Incompetence==
===Organizationally===
* Ensure vulnerable populations and others in the relief ecosystem have as accurate a sense as possible of what your organization can accomplish. When in doubt, undersell don’t oversell your organization.
===Individually===
* Make it clear to everyone engaging with your organization what each individual’s level of vetting, area of expertise, and level of skill is.
** There will be members inadvertently claiming higher expertise or authority within the organization than they actually have;
** There will be bad-faith actors looking to misrepresent themselves and elevate their own power and access levels for a range of reasons (see the “threat spectrum” document)
** There will be members urgently looking for the right people to pass personal and sensitive information to regarding vulnerable persons, potential volunteers, and a range of other items.
As your organization comes together, people may take a member’s level of activity or how early they began to work with the organization as hallmarks of authority or expertise. It’s important that people give a realistic understanding of:
*Where they fit into the organization, their role, responsibilities, and focus.
*Their level of expertise in any relevant areas
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Organizational Components
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Created page with "Each of the components mentioned below is required in some way for a GCR to operate. Depending on the activities taken on, the needs will vary. This section outlines the minimum requirements for each organizational component, and under each potential activity taken on we outline further requirements for relevant components. ==Leadership== As discussed above, a board of leaders with an established decision making process with at least one person representing each compone..."
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Each of the components mentioned below is required in some way for a GCR to operate. Depending on the activities taken on, the needs will vary. This section outlines the minimum requirements for each organizational component, and under each potential activity taken on we outline further requirements for relevant components.
==Leadership==
As discussed above, a board of leaders with an established decision making process with at least one person representing each component listed here.
==Activity Lead (e.g. Evacuation)==
For any given activity the organization chooses to take on (e.g. Public Information, Sourcing Shelters, Driving Evacuees to safety) there should be a Team Lead. For any activities that require the ability to respond in or close to realtime, there should be Activity leads from different time zones who can take shifts. Activity leads should meet regularly to ensure they are on the same page.
==Legal==
At minimum a lawyer is needed who can ensure that the organization is compliant with all laws relevant to basic operation. This includes:
* Data Privacy laws such as GDPR
* Appropriate disclosure of risk & confirmation of confirmed consent by members for the activities they undertake
* Any agreements required between the organization and members, partners, sponsors, or other entities. (Release of liability, NDA, etc.)
==Security==
==HR==
HR has five distinct components: Recruiting, Vetting, Onboarding, Placement, and Management.
Keeping them well balanced is key, particularly ensuring that upstream capacity is sufficient to prevent for example, a glut of recruited members who have to wait too long for vetting.
When considering each HR component, the organization needs to consider some specific types of [[Members of Concern]].
==Communications==
==IT==
==Financial==
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Resources
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Created page with "Gathered here are a few key resources useful for those planning humanitarian work. [https://https://spherestandards.org/handbook/ The Sphere Handbook] The Sphere Handbook comprises the Humanitarian Charter, the Protection Principles, the Core Humanitarian Standard, and minimum humanitarian standards in four vital areas of response."
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Gathered here are a few key resources useful for those planning humanitarian work.
[https://https://spherestandards.org/handbook/ The Sphere Handbook] The Sphere Handbook comprises the Humanitarian Charter, the Protection Principles, the Core Humanitarian Standard, and minimum humanitarian standards in four vital areas of response.
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Gathered here are a few key resources useful for those planning humanitarian work.
[https://spherestandards.org/handbook/ The Sphere Handbook] The Sphere Handbook comprises the Humanitarian Charter, the Protection Principles, the Core Humanitarian Standard, and minimum humanitarian standards in four vital areas of response.
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Gathered here are a few key resources useful for those planning humanitarian work.
[https://spherestandards.org/handbook/ The Sphere Handbook] The Sphere Handbook comprises the Humanitarian Charter, the Protection Principles, the Core Humanitarian Standard, and minimum humanitarian standards in four vital areas of response.
[https://www.humanitarianlibrary.org/collection/civil-military-coordination / Civil-Military Coordination] his collection on civil-military coordination guides interaction between civilian and military actors in humanitarian emergencies that is necessary to protect and promote humanitarian principles, avoid competition, minimize inconsistency and, when appropriate, pursue common goals. Basic strategies range from cooperation to co-existence. Coordination is a shared responsibility facilitated by liaison and common training.
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Gathered here are a few key resources useful for those planning humanitarian work.
[https://spherestandards.org/handbook/ The Sphere Handbook] The Sphere Handbook comprises the Humanitarian Charter, the Protection Principles, the Core Humanitarian Standard, and minimum humanitarian standards in four vital areas of response.
[https://www.humanitarianlibrary.org/collection/civil-military-coordination Civil-Military Coordination] his collection on civil-military coordination guides interaction between civilian and military actors in humanitarian emergencies that is necessary to protect and promote humanitarian principles, avoid competition, minimize inconsistency and, when appropriate, pursue common goals. Basic strategies range from cooperation to co-existence. Coordination is a shared responsibility facilitated by liaison and common training.
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